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1. How can I report a road that needs clearing of snow or ice?

During business hours, please contact the Bothell Operations Center at 425-488-0118 and press 1 or submit a Customer Action Request at www.bothellwa.gov/CAR.  

After hours, please call the Police Department non-emergency number at 425-486-1254 and they will direct your call. 

Crews focus on priority clearing routes, mostly arterials.  Please note that work requests for road plowing will be recorded, but will not impact the priority listing during snow and ice events. Additionally, the road priority list does not change based on public calls requesting service, and multiple requests for service will not increase the priority of the response. 

IF THIS IS AN EMERGENCY, CALL 911

2. What about clearing sidewalks of snow and ice?

Sidewalks are the responsibility of the adjacent property owner. The City does not have the capacity to clear the sidewalks. Use caution when clearing sidewalks.

3. What do I do about my pipes?

Get tips about how to prevent pipes from freezing. Call the water department if you are worried about neighbors’ burst pipes.