Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. City of Bothell is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements. If you are having difficulties making your payment, please call (425) 806-6881 and press 2 to discuss a payment arrangement plan. This Proclamation does not relieve customers from the obligation to pay for utility services.
We also offer discounted rates for qualifying low-income residents who are at least 62 years old.
In response to COVID-19, all city buildings are closed to the general public and we are not accepting in-person bill payments at this time.
City of Bothell issues utility bills every two months. You can pay by mail, online, or by phone. Find more information about utility rates.
Billing Calculation / Utility Rates
Effective January 1, 2020: In 2019 Bothell City Council adopted three ordinances to approve a 3% increase on water, sewer, and stormwater rates to fund reliable, safe, and efficient utility operations and maintenance and to provide revenue for required utility improvements.
Water and sewer rate increases appear on every-other-month utility bills in 2020, and stormwater rate increases show up on semi-annual county property tax billings.
- Ordinance 2286 - 2020 Water Rates (PDF)
- Ordinance 2287 - 2020 Sewer Rates (PDF)
- Ordinance 2288 - 2020 Storm and Surface Water Rates (PDF)
If you’re interested in how much water you are using on a daily basis, or if you want to find out if you have a leak, learn how to read your water meter.
Community resources to assist with utility payments
|Catholic Community Services||206-328-5696|
|Salvation Army (Bellevue)||425-452-7300|
|St. Vincent de Paul||206-767-6449|
|Lutheran Community Services Northwest||206-694-5700|
|Local Income Home Energy Assistance Program (LIHEAP)||202-401-9351|
Forms for common service requests
- Final Utility Bill Request (new form)
- Low-Income Senior Citizen Discount Application for water/sewer, gas, or garbage rates (new form)
- Utility Tax Rebate (new form)
- Leak Adjustment Request Form (PDF) to request a leak adjustment credit on your bill. Completion of the form does not guarantee a credit.
Change of Ownership Requests
To request connection to the City of Bothell water/sewer services, you must complete the Tap and Connect form.